FAQs

FAQs

We do! We ship worldwide, enter your address at checkout to see updated shipping costs.

Please understand that International shipping including APO address’ take a bit longer to be delivered, they can take anywhere from a week and a half to about 3 weeks. If you haven’t received your order after 3 weeks please feel free to reach out to us and we will do our best to locate your shipment.

Our number one priority is your satisfaction & we will do our best to assist!! We are happy to exchange or refund “Bout Betties Shop” marketplace items within 7 days of you receiving it. Items must be in original package and in unused condition. Please shoot us an email so we can make a record of it.

FOR EXCHANGES: You pay to ship the item back & we will pay to ship you a new item.

FOR REFUNDS: You ship back & we will refund minus original shipping & a 10% restocking fee

If a purchase was made in error or you need to make an update to your order be sure to reach out to the vendor you purchased your item from. There will be a delay if you email Bout Betties rather than the actual vendor. Which may lead to your order being sent out before your updates have been made.